Cancellation & Refund Policy

1. Overview

This policy applies to paid Unikbiz subscription plans and paid digital content (such as courses) purchased directly from Unikbiz. Our refund window is 14 days from the date of the charge.

2. Cancelling your subscription

• You can cancel your subscription at any time from Settings → Plan (web or app), or by writing to support@unikbiz.com from your registered email.
• Cancellation stops the next automatic renewal. Your paid features remain active until the end of the current billing period.
• Cancelling does not by itself trigger a refund — see the refund rules below.

3. Refunds — 14-day window

• You may request a full refund of a subscription charge within 14 days of that charge.
• Requests made after 14 days from the charge date are not eligible for a refund. The subscription simply runs until the end of its paid period after you cancel.
• Paid digital content (for example a paid course) is refundable within 14 days of purchase, provided it has not been substantially consumed (for example, most lessons completed or a certificate issued).
• Refunds may be declined where we detect abuse of the refund policy (for example repeated purchase-and-refund cycles) or violations of our Terms & Conditions.

4. How to request a refund

• Email support@unikbiz.com from your registered email with the subject "Refund request", including your invoice or payment reference (visible under Settings → Plan → Payment history).
• We acknowledge refund requests within 48 hours and process approved refunds within 5–7 business days.
• Refunds are issued to the original payment method. Depending on your bank or card issuer, the amount may take additional time to reflect in your statement.

5. Purchases made through app stores

If you subscribed through the Apple App Store or Google Play, the payment is processed by Apple or Google and refunds must be requested through them, per their policies. We will assist where we can, but we cannot directly refund charges processed by the app stores.

6. Marketplace purchases

Products and services listed by other businesses on Unikbiz are sold by those sellers, not by Unikbiz. Cancellations, returns, and refunds for such purchases are governed by the seller's own policy and applicable consumer-protection law. Contact the seller first; if you believe a listing violates our rules, report it to support@unikbiz.com.

7. Price changes and plan changes

• Upgrades take effect immediately; you are charged the difference or a new full period, as shown at checkout.
• Downgrades apply from the next billing cycle.
• If we materially reduce what a paid plan includes during your paid period, you may request a pro-rated refund for the unused time.

8. Contact

For anything related to cancellations or refunds: support@unikbiz.com.